Do you consciously frame questions so the easiest answer is “Yes”?

Fear strikes the heart of most folks when they hear, “We need to talk…” from their boss or spouse. Heart rates soar, blood pressure rises, and concentration on anything else is pretty much toast. Unless the specific intent was to cause panic, one bit of questionable communication can ruin your day.

Easy-to-understand and packed with illustrations, “The Art of YES” shares the 4 Types of Questions and teaches you to wield them effectively and responsibly. Has a question ever made you feel uncomfortable? If that wasn’t the intent, what went wrong?

More than 20,000 copies downloaded.